Triad Forum

Getting to Know You => Sharing, Fun, & Silliness => Topic started by: Paula on June 12, 2019, 09:30:29 PM

Title: Access denied
Post by: Paula on June 12, 2019, 09:30:29 PM
So, after latest security update at my work, I can't no longer access triad webpages and foruns with my work computer. They've been blocked. No, I'm not going to ask our it-departmennt why or if they can unblock them.
I still have my phone, pad and chromebook at home. It means that my timelining will be limited to weekends. (Not all my wedkends are free).

P.S. typing with phonr is pain. I have too long fingernails.
Title: Re: Access denied
Post by: Suzee on June 13, 2019, 07:19:08 AM
ouchies.  Sorry that happened Paula. It happened to me once before too. So, I know how you feel.
Title: Re: Access denied
Post by: Estelle on June 13, 2019, 04:15:20 PM
I've checked our site using some tools and we are blocked by one strict filter which include games (which is fair, as we are one).

The other possibility is that we weren't using an SSL certificate, which causes warnings in some browsers. I have installed a temporary one to see if that helps! You can now connect securely to the site at https://triadweyrs.org/.
Title: Re: Access denied
Post by: Paula on June 13, 2019, 08:05:52 PM
I'll check if that helped.
Title: Re: Access denied
Post by: Paula on June 13, 2019, 10:15:49 PM
I got error message SSL_ERROR_RX_record_too_long
Title: Re: Access denied
Post by: Estelle on June 15, 2019, 01:26:47 PM
Couple of questions:
- which browser are you using? Can you try another one and see if the message is the same?
- do you only get this error at work, or at home as well?

Anyone else: do you see this error?

Thanks!
Title: Re: Access denied
Post by: Paula on June 16, 2019, 04:41:15 AM
1) Mozilla Firefox, didn't try explorer
2) only work, I'm now at home, using chromebook and google chorome, no problems.
Title: Re: Access denied
Post by: Estelle on June 16, 2019, 09:22:24 AM
Okay, I was thinking it might be Firefox as the error seems to be most often reported for this browser. One workaround I've seen is to turn off TLS 1.3 (you may or may not be able to do this at work):

Quote
(1) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button promising to be careful or accepting the risk.

(2) In the search box above the list, type or paste TLS and pause while the list is filtered

(3) Double-click the security.tls.version.max preference to display a dialog where you can edit the value from 4 to 3 (or in other words, from TLS 1.3 to TLS 1.2). Then click OK.
(from https://support.mozilla.org/en-US/questions/1222739)

It's worth checking that Firefox is up to date and/or trying IE or Chrome as well.

Are there any other websites where you see this issue?
Title: Re: Access denied
Post by: Paula on June 16, 2019, 10:30:58 PM
Explorer says triad is using too old or invalid TLS. (Freely tranlated from fiinnish). I tested Firefox again and didn't get error message, just note that the pages unsecure and blocked. The errdr messsage may have been caused by me making typo.
Title: Re: Access denied
Post by: Estelle on June 19, 2019, 01:30:41 PM
I've tried uploading a different certificate - let me know if this helps.

If not, I'm not sure if we can do much else without changing host...but I will keep looking!
Title: Re: Access denied
Post by: Paula on June 20, 2019, 08:46:32 AM
No rush, I won't be anywhere near my work computer for next three weeks.